At HerbalSupport, we don’t have flexible return policy. Once your product is delivered, we are unable to accept returns or provide refunds unless the product is damaged or defective.

Cancellation of orders is possible, but it must be done before the order is processed for dispatch. To cancel an order, please contact our support team at twentyoneindia@gmail.com, and they will assist you with the cancellation process.

If you have any questions or concerns regarding returns, please feel free to reach out to our customer support team at twentyoneindia@gmail.com. They will be happy to address any inquiries you may have.

Thank you for your understanding.

Damages and Product related Issues

We kindly request you to carefully inspect your order upon delivery. If you notice any defects, damages, or receive the wrong item, please contact us within 24 hours of delivery. This will allow us to promptly address the issue and ensure that it is resolved to your satisfaction.

Please reach out to us as soon as possible so that we can evaluate the problem and take the necessary steps to make it right.

1. Defective Product: If the product you received is defective, we will gladly accept a refund request. Please notify us within seven days of purchase and return the product in its original received condition.
2. Unopened Product: If you decide not to use the product and it remains unopened, we will consider a refund request. The product must be returned within seven days of the purchase date, and it should be in its original, unopened condition.

Customers are responsible for the cost of return shipping unless the return is due to an error on our part.

Your satisfaction is our priority, and we are committed to providing excellent customer service in resolving any concerns you may have with your order.

Thank you for your cooperation.